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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Civian Osei

Civian Osei

October 14, 2025

5  out of  5
rating by Civian Osei
"Beronica was of incredible help in setting up my renters insurance. She was very friendly and made it easy for me to get it set up!"
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Elmer Alexander Herrera

October 8, 2025

5  out of  5
rating by Elmer Alexander Herrera
"Beronica has been awesome the past few days! She helped me with some policy changes and cancellations and made everything super easy. Really friendly, patient, and on top of things. Definitely appreciate the great service!"
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Adiel Rivas

September 26, 2025

5  out of  5
rating by Adiel Rivas
"Excelente Servicio del agente Veronica"
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Enrique de la Fuente Chavez

September 5, 2025

5  out of  5
rating by Enrique de la Fuente Chavez
"Great Customer Service!!"
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Woler Escobar

August 26, 2025

5  out of  5
rating by Woler Escobar
"Awesome Services"
We responded:
"Thanks Woler, we appreciate your business. "
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Anyibel Mota Torrealba

August 22, 2025

5  out of  5
rating by Anyibel Mota Torrealba
"Muy buena la agente Verónica"
We responded:
"Muchisima gracias. Le avisare a Beronica"
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Wilmer Galdamez

August 20, 2025

5  out of  5
rating by Wilmer Galdamez
"Veronica attended my call so many times she were very professional I recommend Veronica she will answer all your questions! Definitively i will contact her for the future!!"
We responded:
"Thanks Wilmer! Glad to hear "
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Isabel ventura

August 16, 2025

5  out of  5
rating by Isabel ventura
"Gracias por la ayuda y por la información muy útil. Excelente información. Gracias"
Profile photo of Tara Shirani

Tara Shirani

July 31, 2025

5  out of  5
rating by Tara Shirani
"Highly recommend Gary and his team- very helpful with my business insurance needs. Gary is honest, caring, knowledgeable, quick to respond to issues, and has been an invaluable lifeline as a new business owner"
We responded:
"We are glad you enjoyed our service. Thank you for your business. "
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Jacquelinne Michel

July 31, 2025

5  out of  5
rating by Jacquelinne Michel
"Very professional agents. Affordable rates. Great customer service. The best car insurance is always State Farm . Trustworthy. Thank you 😊."
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Daniel Ungar

July 31, 2025

5  out of  5
rating by Daniel Ungar
"Gary is the best agent I have ever worked with. He always answers the phone and has answers to every question. He is our family insurance agent"
Profile photo of Thuy Pham

Thuy Pham

June 30, 2025

5  out of  5
rating by Thuy Pham
"Gary and his team are wonderful. They help me with my business and always give good costumer service"
We responded:
"Thanks Ms Pham, we appreciate your business. "
Profile photo of ANTONIO NARANJO

ANTONIO NARANJO

June 30, 2025

1  out of  5
rating by ANTONIO NARANJO
"Horrible customer service"
We responded:
"Hi Antonio, thanks for your comment. We would like to learn more about your experience. We tried to find your profile in our system but your name doesn’t appear to exist. Can you reach out to my email Gary.pena.y730@statefarm.com to further discuss. Thanks Antonio"
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Karla Salazar

May 2, 2025

5  out of  5
rating by Karla Salazar
"Gracias Jacqueline por tan excelente servicio"
We responded:
"Muy bueno, gracias Karla"
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Ociris Iraheta

February 5, 2025

5  out of  5
rating by Ociris Iraheta
"Muy efectivo es el mejor seguro que e tenido"
We responded:
"Excelente! Gracias "
Profile photo of Josue Arana

Josue Arana

January 28, 2025

5  out of  5
rating by Josue Arana
"He tenido el placer de trabajar con la oficina de Gary Peña por más de 5 años y nunca he tenido nada malo ni quejas sobre este equipo. Siempre me reciben con una cálida bienvenida y soy muy profesionales. Jacky es excepcionalmente útil y conocedora de las pólizas. Recomiendo la oficina de Gary Peña a cualquiera que busque servicios de seguros confiables y profesionales."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Piero Grasso

Piero Grasso

January 21, 2025

5  out of  5
rating by Piero Grasso
"I had a great experience with Gary Pena State Farm office. Jacky helped me and went the extra mile to get me the best price for my full coverage insurance. I strongly recommend them!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Jose Amilcar Raymundo Gomez

Jose Amilcar Raymundo Gomez

January 20, 2025

5  out of  5
rating by Jose Amilcar Raymundo Gomez
"Es un excelente servicio que ellos brindan y sus asesores muy amables y todo lo hacen en un instante para mí un excelente servicio"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Edu Cando

December 9, 2024

1  out of  5
rating by Edu Cando
"Bueno ya que decidiste comentar en mi rate de una estrella y mentir diciendo que yo no soy clientes de ustedes entonces dejame poner un comentario junto con evidencia aqui publico para que todos vean que si soy cliente por mas de 8 años y medio y de una vez aprovechar y dejarles saber a la gente el porque puse una estrella. Tan simple como que su equipo de trabajo son todos unos incompetentes que no saben hacer su propio trabajo y en vez de solucionar un problema que ustedes mismos causaron lo empeoran lol tan siemple como eso…. Ahora dime Gary Peña, soy o no soy cliente de ustedes? Lol"
We responded:
"Hello sir. Thanks for taking the time to post your review. I would have liked to address the one star review here. It would have really help us a lot so we can make any type of improvements. However, upon looking through our records, we do not have you has a customer or prospect in our system. We value customer feedback and if there is ever an issue, please let us know directly so we can address any concerns. Thank you."
Profile photo of Samuel Lopez

Samuel Lopez

December 5, 2024

5  out of  5
rating by Samuel Lopez
"Muy excelente servicio y buena atención"
We responded:
"Que bueno, gracias Samuel"
Profile photo of Ken 4 Prez

Ken 4 Prez

November 11, 2024

5  out of  5
rating by Ken 4 Prez
"Insurance rates fluctuate all the time, randomly going up. The sticker shock is legit. Gary however is always there to explain and then find a way to help you save. He truly cares about his customers. The guy is an Insurance Rockstar."
We responded:
"It’s always great to hear positive feedback from our customers. We truly value your business and loyalty Ken. Thank you for taking the time to be very kind and understanding here. We can all make a positive impact in any type of situation. Thank you so much!"
Profile photo of Jeffry González

Jeffry González

October 30, 2024

5  out of  5
rating by Jeffry González
"El personal es muy excelente en el servicio al cliente. Abby , gracias!!!"
We responded:
"Muchisima gracias "
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Arely Mendez

October 4, 2024

5  out of  5
rating by Arely Mendez
"Excelente servicio total amabilidad y profesionalismo, nada más agradable que tratar con personas tan amables con muy buena amabilidad para ayudarte en el momento que lo necesites"
We responded:
"Gracias Arely por su comentario. Me alegro que todo fue muy bien. "
Profile photo of Thalia Ramirez

Thalia Ramirez

September 26, 2024

5  out of  5
rating by Thalia Ramirez
"Switching to Statefarm saved me $110 & I got better coverage. Gary Pena was professional, quick and overall had a great experience. Go see him on 7th St in Frederick!! :)"
We responded:
"We always love to hear from our customers. Thank you Thalia for your business. "
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Brenda A

September 7, 2024

1  out of  5
rating by Brenda A
"No consideration for disabled people. Parked in the lane for the handicapped spot. My husband could barely get out of the car. Luckily, he does not have a wheelchair. Gary is inconsiderate of disabled."
We responded:
"Hi Brenda, I responded to this issue. Please see my response below. Thank you "